Privacy Notice

CIFE Limited”, “we”, “us” and “our” means CIFE Limited and we are committed to respecting your privacy.

We are registered in the UK and our registered address is at 82 Eaton Place, London, England, SW1X 8AU. Our company registration number is 13276805.

About this privacy notice  

For the purposes of data protection law, we are a data controller in respect of your personal data. We are responsible for ensuring that it uses your personal data in compliance with data protection law.

This privacy notice applies when you browse this website (the “Website”), or when youcontact us by email or by phone. The privacy notice sets out the basis on which any personal data about you that you provide to us, that we create, or that we obtain about you from other sources, will be processed by us. Please take the time to read and understand this privacy notice.

Personal data that we collect about you

We do not collect any personal data about you through the Website. However, we may collect personal data about you if you contact us using the contact details provided on the Website or in other ways (i.e. in relation to other services we provide to you (e.g. from authorised third parties). The personal data that we may collect and process about you is:

  • Information that you provide to us. This includes information about you that you give us by communicating with us, whether face-to-face, by phone, e-mail or otherwise. This information may include, but may not be limited to, your name, address, contact telephone number, email address.

Uses of your personal data

Your personal data may be stored and processed by us in the following ways and for the following purposes:

  • to respond to you where you have used the contact details provided to you on the Website;
  • to manage our operations and improve our service to you;
  • to manage security, risk and crime prevention;
  • to meet our regulatory or legal obligations; or
  • to undertake statistical analysis for user experience improvement.

We are entitled to use your personal data in these ways because:

  • you have consented to such use;
  • we have to perform our contractual obligations to you;
  • we have legal and regulatory obligations that we have to discharge;
  • we may need to in order to establish, exercise or defend our legal rights or for the purpose of legal proceedings; or
  • the use of your personal data as described is necessary for our legitimate business interests (or the legitimate interests of one or more of our companies).

Disclosure of your information to third parties

We may disclose your personal data to other third parties where we are required to disclose your identity for regulatory and legal purposes and in order to provide you with information about us.

We will take steps to ensure that the personal data is accessed only by employees of such companies that have a need to do so for the purposes described in this notice.

We may also share your personal data:

  • to our professional advisors and banks for the purpose of providing services to us, where we are required to disclose your identity for regulatory and legal purposes;
  • if we sell any assets or solutions, in which case we may disclose your personal data to the prospective buyer for legal or regulatory purposes;
  • to third party agents or contractors for the purposes of providing services to us. These third parties will be subject to confidentiality requirements and they will only use your personal data as described in this privacy notice; and
  • to the extent required by law, for example if we are under a duty to disclose your personal data in order to comply with any legal obligation, establish, exercise or defend our legal rights.

Transfers of personal data outside the European Economic Area

The personal data that we collect from you may be transferred to, and stored at, a destination outside the UK and/or European Economic Area (“EEA”). It may also be processed by staff operating outside of the UK and/or EEA who work at third party agents or contractors, professional advisors or banks.

Where we transfer your personal data outside the UK and/or EEA, we will ensure that it is protected in a manner that is consistent with how your personal data will be protected by us in the UK and/or EEA. This can be done in a number of ways, for instance:

  • the country that we send the data to might be approved by the European Commission; or
  • the recipient might have signed up to a contract based on “model contractual clauses” approved by the European Commission, obliging them to protect your personal data.

In other circumstances the law may permit us to otherwise transfer your personal data outside the UK and/or EEA. In all cases, however, we will ensure that any transfer of your personal data is compliant with data protection law.

You can obtain more details of the protection given to your personal data when it is transferred outside the UK and/or EEA (including a copy of the standard data protection clauses which we have entered into with recipients of your personal data) by contacting us in accordance with the “Contacting us” section below.

Retention of personal data

How long we hold your personal data for will vary. The retention period will be determined by various criteria including:

  • the purpose for which we are using it – we will need to keep the data for as long as is necessary for that purpose; and
  • legal obligations – laws or regulation may set a minimum period for which we have to keep your personal data.

Your rights

You have a number of legal rights in relation to the personal data that we hold about you. These rights include:

  • the right to obtain information regarding the processing of your personal data and access to the personal data which we hold about you;
  • the right to withdraw your consent to our processing of your personal data at any time. Please note, however, that we may still be entitled to process your personal data if we have another legitimate reason (other than consent) for doing so.
  • in some circumstances, the right to receive some personal data in a structured, commonly used and machine-readable format and/or request that we transmit those data to a third party where this is technically feasible. Please note that this right only applies to personal data which you have provided to us;
  • the right to request that we rectify your personal data if it is inaccurate or incomplete;
  • the right to request that we erase your personal data in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal data but we are legally entitled to retain it;
  • the right to request that we restrict our processing of your personal data in certain circumstances. Again, there may be circumstances where you ask us to restrict our processing of your personal data but we are legally entitled to refuse that request; and
  • the right to lodge a complaint with the data protection regulator (details of which are provided below) if you think that any of your rights have been infringed by us.

You can exercise your rights by contacting us using the details set out in the “Contacting us” section below.

You can find out more information about your rights by contacting the Information Commissioner, or by searching their website at https://ico.org.uk/.

Contacting us

If you would like further information on the collection, use, disclosure, transfer or processing of your personal data or the exercise of any of the rights listed above, please address questions, comments using the contact form available here.